hard rock casino biloxi hotel reservations

I wish to God someone would have told me how horrible this place was!!!I would have never stayed there. There were a lot of other hotels and casinos we could have stayed at. Also, the rooms reeked of cigarette smoke. Even the beds didn't even have fitted sheets on the mattress. The carpet looks like someone defecated all over the place. All the furniture was scratched, dented and broken. The staff was extremely rude and not helpful at all!!! After we got to our rooms, the rooms were subpar. After we addressed this, they blew us off and treated us like second class citizens like we were the problem. There were six of us with three rooms that were nowhere near each other. After we did extensive research and talked to their so-called reservations specialist, they assured us that our rooms would be adjoining and we would all have a water-view. We booked this vacation to Biloxi Mississippi about 4 months ago. We obliged, only to have the cracking speaker turned back on 5 minutes after he left. No one was around us or could hear our small speaker. Then we were listening to our own private music on a small speaker…when a young manager told us that pool policy states no self generated music was allowed. Our pool server (Maddie, who was awesome!) stated it had been broken for quite a while. Nothing was done for close to 30 minutes.

We asked several pool area attendants to please turn down the music (because of blown broken speaker) or at least unplug the crackling broken one. There is a very noticeable blown speaker in the pool area. We had to get our own drinks from Bubba Gump.Ħ/25. Our BJ Dealers were great! Took a long time before Cocktail server came by. There was a very dirty ring around the inside bowl of toilet in our room. Floors in room were dirty, sticky and wet.

Hard rock casino biloxi hotel reservations